Is this real sand?

It looks like it, right? Chandlr Wax is 100% natural vegetable wax which goes through a pretty intensive purification process to route out impurities. This is what gives our wax the 100% natural rating and delivers you a clean burn.

Are these “all natural” candles?

We believe in being open about what goes into our candles, and we know this question matters to many of our customers. Here’s how we approach “natural”:

What’s Natural in Our Candles?

• Wax: We use natural waxes derived from plants, ensuring a clean and sustainable burn.

• Wicks: Our wicks are made from natural fibers, free from lead or other harmful additives.

• Fragrance Ingredients: Many of our fragrances include essential oils and ingredients found in nature.

Why Not 100% Natural Fragrance?

• Some of your favorite scents—like “Velvet Hush” or “Neon Lightning”—simply don’t exist in nature. To create these unique and memorable aromas, we use a blend of natural and high-quality, high-end synthetic fragrance ingredients.

• Synthetics are crafted by expert perfumers and scientists to closely replicate the scents we all love, while also offering better performance, safety, and variety.

We like to say our scents are “Inspired by nature, perfected by science.”

Safety & Quality Assurance

• Every fragrance we use is thoroughly reviewed and tested—by us, our suppliers, and independent third parties.

• All our fragrance blends are certified for safe use in candles, following the strict standards of the International Fragrance Association (IFRA).

• We never use phthalates or other harmful additives.

Our Commitment

• Transparency: We’re happy to answer questions and share ingredient information.

• Performance: Our blends are chosen for their safety, scent quality, and ability to fill your space with beautiful fragrance.

• Responsibility: We source responsibly and follow best practices for both people and the environment.

We know there’s a lot of confusion in the candle world about what “natural” really means. The truth is, most candle companies—including the big brands—use synthetic fragrance oils for the majority of their scents. Some may market their candles as “natural,” but when it comes to fragrance, nearly all of us are working with blends that include high-quality, safe synthetics.

How long does 1lb last?

We love this question—because it highlights what makes our wax so unique!

Extended Scent & Burn, Every Time

With Chandlr Wax, you get up to 5x the burn time compared to traditional candles. Here’s why:

• Slow, Even Burn: Our wax is formulated to melt slowly, creating a smaller, more efficient melt pool. This means less wax is used with each burn, and your scent lasts longer.

• 2” Wicks: Each wick provides about 4–5 hours of burn time. When the wick naturally burns out, the candle safely extinguishes itself—no tunneling, no wasted wax, no messy glass jars.

The Nug Advantage

• After each burn, you’ll notice a small amount of wax left behind—what we call The Nug.

• Instead of tossing it, you can:

  • Pop The Nug into a wax warmer for continued fragrance.

  • Re-wick and keep burning.

  • Or simply add more wax from your pound bag and keep enjoying.

Double the Enjoyment

• Every pound of Chandlr Wax gives you over 25 hours of burn time—not including the extra hours you’ll get from melting The Nug in your wax warmer.

• This means you can enjoy your favorite scent in multiple rooms at once, or keep the fragrance going long after the candle has burned out.

In Short

• 1lb = 5+ full candle experiences

• 25+ hours of burn time

• Bonus hours from melting The Nug

Our wax is designed to be efficient, safe, and endlessly enjoyable—so you get the most out of every pound. If you have any more questions about how to use or stretch your Chandlr Wax, just ask!

Burn time, numbers, and all you read above was tested in our two 16oz vessels (Premium and Tin) using 1 2” wick and 1lb of Chandlr Wax.

Wait…I can use this in a wax warmer?

Absolutely! This is where the true Chandlr Wax versatility comes in - not only can you take The Nug out and melt that for extended scent through your space but you can also skip the traditional burn with our wick and vessel and throw a few scoops of Chandlr Wax on your wax warmer. With more surface area of higher heat, you’ll maximize the scent throw in your space.

What happens if I spill it?

Clean-up is super easy. If you happen to tip over your Pound or even your vessel - we recommend sweeping or vacuuming up the wax. If it is able to be saved and there are no foreign materials in it (dust, dirt, potato chips) you can add it back to your bag or vessel to use later on. Before you vacuum or handle the wax, make sure it is cooled and dry. If you have some wax stuck on any surface, wait for it to cool and dry completely and then scrape it up with a dish scraper or credit card - use a cleaner or alcohol to pick up the rest of the wax.

What if I need more wicks?

Wicks come standard in your purchase of The Pound or The Kit - you’ll receive enough wicks to safely cover the amount of wax you purchased. That means if you purchase 3lbs you’ll get enough wicks per pound. All of our testing is done in a safe environment using 1 vessel and 1 wick per vessel. If you do extend your usage to 2-3 wicks or multiple vessels, you may need a few more - I recommend grabbing The 10 which comes with 10 full-size wicks that you can trim to your liking.

We only recommend using our Chandlr Wicks for our products as these have been crafted and tested to work for its intended use, provide stability, efficiency, and a safe product for you and your family.